Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.

Job Description:

The Sr. Authorization Specialist will be responsible for orienting, training, and mentoring new employees during the on boarding process. The Sr. Authorization Specialist will be knowledgeable in their respective team roles and serve as the main point of contact for new employees. The Sr. Authorization Specialist will be a liaison between Patient Accounting staff, management, and director to ensure effective communication.

ESSENTIAL FUNCTIONS:

• Willingness and desire to assist in the orientation of new hires.

• Oversee the orientation of new hires during determined orientation period.

• Monitors the orientation checklist so that outcomes are met within the appropriate time frame.

• Communicate with members of management regarding new hire progress.

• Collaborate with manager and trainer at 15, 45, and 90 day evaluations.

• Provides expertise in skills and knowledge.

• Follows and understands all policies and procedures ensuring best practice.

• Collaborate with the training team on assessed education needs to develop an organized, proficient, and quality focused education program.

• Works in collaboration with all departments to ensure organizational goals are met.

• Attend training sessions to develop skill set for adult learning training strategies.

• Completes assigned work as Authorization Specialist in addition to assigned Sr. Authorization Specialist training responsibilities.

• Fulfills daily responsibilities as Authorization Specialist when individual Sr. Authorization Specialist assignment is not required.

• Willing to provide on-site job specific training during the full orientation period as needed.

• Supports and adheres to Tennessee Oncology mission, vision, and values.

• Exhibits professionalism and common courtesy.

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent customer service skills.

• Effective interpersonal and communication skills.

• Demonstrates positive and professional behavior in the workplace.

• Ability to monitor/access performance of self, other individuals, or organization to recommend improvement in regard to work flow, processes, and procedures.

• Ability to build and maintain trusting relationships.

• Ability to modify strategies for different types of learning styles and offer alternative approaches in the education process.

• Adapts to new and/or changing environments, supports innovation and change.

• Proficient in Microsoft Office Suite.

EDUCATION & EXPERIENCE:

• Minimum of 6 months’ experience in current Authorization Specialist role.

• Must successfully complete the Sr. Authorization Specialist training program.

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