Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.

Job Description:

The Payment Posting Supervisor works under the direct supervision of the Manager, Payment Posting and is responsible for the

oversight of the Cash Posting Team. Duties include creation of the daily cash deposit log, cash reconciliation for all payment sources to the practice management systems, escalation management, missing payment and explanation of benefits research and month end cash log balancing. The role includes procedure development and compliance associated with cash applications, running daily reports, performing team audits and ongoing training of the team.

Responsibilities:

· Creation of the daily cash deposit log.

· Daily oversight of Cash Posting Team’s progress on posting and reconciliation.

· Reviews escalations from the Cash Post Team and provides necessary feedback to resolve the issue at hand.

· Approves refund requests.

· Research missing payments or missing explanation of benefits to allow for accurate posting of payments and adjustments to the accounts receivable.

· Manages the daily and monthly cash log to ensure all cash deposited is posted to the practice management systems.

· Monitors payments received are not posted to the practice management system.

· Responds to all inquiries from other teams related to payment or adjustment discrepancies.

· Audits the work completed by the Payment Posting Team to ensure accuracy.

· Works in collaboration with accounting and finance to reverse payments that are disputed or are returned for insufficient funds.

· Development of policies and procedures related to cash payment posting and cash reconciliation.

· Develop training materials for Cash Posting Team.

· Answer questions and troubleshoot accounts that are difficult to decipher.

Required Qualifications:

· Minimum of two years’ experience in revenue cycle management

· Bachelor’s degree or equivalent healthcare related experience preferred.

· Excellent management and leadership experience required.

· Hands-on knowledge of both the front office and business office in a healthcare setting.

· Prior working experience or knowledge within a physician practice business/billing office is required.

Essential Competencies:

· Attendance is an essential job function.

· Basic understanding of medical practice management is required for this position, specifically in-depth understanding of insurance EOBs, CPT, ICD & HCPCS coding.

· Knowledge of third-party payer regulations

· Ability to communicate with a diverse group of individuals with various degrees of training and education.

· Excellent written and verbal communication skills with the ability to effectively communicate and establish collaborative relationships with physicians, patients, clinical and administrative staff, and the public.

· High level of customer service ethic with courteous demeanor and the ability to process patient and public inquiries, including complaints, and respond with poise and efficiency.

· Ability to react calmly and effectively in emergency situations.

· Knowledge of clinic office procedures, medical practice and medical terminology.

· Knowledge of organizational policies, procedures, systems and objectives.

· Knowledge of Managed Care Organizations and payer guidelines.

· Ability to interpret, adapt and apply guidelines and policies and procedures.

· Analytical. Must understand accounting principles and be able to balance deposits.

· Ability to organize, delegate, and supervise.

· Ability to recognize, evaluate and solve problems.

· Ability to plan, implement and manage multiple projects simultaneously.

· Ability to use proper grammar, spelling, punctuation, and sentence structure to answer correspondence and prepare reports.

· Strong organizational skills and attention to detail.

· High level of discretion to work with confidential information.

· Proficient in the use of end-user computer applications regarding productivity (MS Word, Excel, Outlook), database and patient scheduling and other medical information systems.

· Knowledge of Pharmacy and Pharmacy systems.

The above job description is a general overview of the responsibilities and competencies for this role at OneOncology. Specific details may vary based on the needs of the organization.