Sr Insurance AR Specialist
OneOncology
OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.
Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.
Job Description:
The Sr. Insurance AR Specialist will be responsible for orienting, training, and mentoring new employees during the on-boarding process. The senior will be knowledgeable in their respective team roles and serve as the main point of contact for new employees. The senior will be a liaison between Patient Accounting staff, management, and director to ensure effective communication.
Responsibilities:
Willingness and desire to assist in the orientation of new hires.
Oversees the orientation of new hires during determined orientation period.
Monitors the orientation checklist so that outcomes are met within the appropriate time frame.
Communicates with members of management regarding new hire progress.
Collaborates with manager and trainer at 15, 45 and 90 day evaluations.
Provides expertise in skills and knowledge.
Follows and understands all policies and procedures ensuring best practice.
Collaborates with the training team on assessed education needs in order to develop organized, proficient, and quality focused education program.
Works in collaboration with all departments to ensure organizational goals are met.
Attend training session to develop skill set for adult learning training strategies.
Completes assigned work as Insurance Collector in addition to assigned Preceptor training responsibilities.
Fulfills daily responsibilities as Insurance Collector when individual preceptor assignment is not required.
Willing to provide on-site job specific training during the full orientation period as needed.
Supports and adheres to Tennessee Oncology mission, vision, and values.
Exhibits professionalism and common courtesy.
Additional responsibilities may be assigned to help drive our mission of improving the lives of everyone living with cancer.
Required Qualifications:
Minimum of 6 months experience in current Patient Accounting role.
Must successfully complete the preceptor training program.
Must be able to lift 50lbs.
Must be able to stand, walk, stretch, balance and stoop.
Essential Competencies:
Attendance is an essential job function.
Excellent customer service skills.
Effective interpersonal and communication skills.
Demonstrates a positive and professional behavior in the workplace.
Ability to monitor/access performance of self, other individuals, or organization to recommend improvement regarding work flow, processes, and procedures.
Ability to build and maintain trusting relationships.
Ability to modify strategies for different types of learning styles and offer alternative approaches in the education process.
Adapts to new and/or changing environments, supports innovation and change.
Proficient in Microsoft Office Suite.
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