The Director of RCM Implementations is a crucial role on the OneOncology RCM leadership team. This individual will work across the business to execute strategies that will define the future of the Revenue Cycle Management (RCM) function at OneOncology. The Director will be primarily responsible for the integration of new practice partners into the RCM platform, with a broad-ranging set of connection points to Operations, Executive Leadership, and all parts of the RCM organizational structure. This role will also have responsibilities to oversee the execution of new strategies across OneOncology’s people, processes, and technologies. With frequent executive exposure and the need to implement change using a combination of direct oversight and organizational influence, success in this role will require a broad range of business and interpersonal skills. This position will report directly to the VP, RCM Practice Services within OneOncology’s RCM Organizational Structure.

Responsibilities for the Director RCM Implementations

• Refine and/or develop internal Project Management materials to establish a master playbook on which all future integration activity will be based by creating a robust and repeatable approach to successfully implement RCM services

• Oversee all new implementation activities by customizing and executing comprehensive workplans tailored to individual integration needs, projects to implement technology or change processes, and/or large-scale organizational structure changes

• Work collaboratively with our key stakeholders to continuously improve our project management capability utilizing lessons-learned assessments to drive improvement

• Formulate priorities based on high-level strategic goals, collaborate and seek feedback on approach to ensure alignment with organizational objectives

• Operate independently, balancing multiple workstreams and stakeholder groups effectively and communicating proactively when capacity or timeline barriers exist

• Demonstrate the ability to translate revenue cycle and operational knowledge into compelling executive-level communications for internal leadership, practice executives, and prospective RCM clients

• Leverage strong relationship building to successfully create change in a matrixed environment; utilize these relationships to steer the direction and outcome of key initiatives; build partnerships across diverse groups of OneOncology and Practice stakeholders

• Design and lead a variety of organizational efforts requiring partnership with a broad range of stakeholders including: Information Technology, Human Resources, RCM Operations, Partner Practice Operations, Legal, Compliance, Managed Care/Contracting, Credentialing, etc.

• Effectively communicate organizational priorities to a large group of operational stakeholders at varying levels; craft intentional messages and create recurring forums to share information, roll-out and support change, and keep the organization well informed

• Employ strong professional presence; show up as a professional, confident, and impact-driving leader in front of a wide variety of executives and practice leaders

• Remain informed on the broader revenue cycle and healthcare market; identify, evaluate, and formulate opinions on emerging trends and technologies; make recommendations on changes to strategy, potential partnerships, or technologies to evaluate

• Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.

Qualifications

• Bachelor's degree in a relevant field

• 5 years minimum experience in large scale business transformation, strategy formulation, team building, and oversight of large projects or teams; revenue cycle consulting or high-level strategic experience preferred

• Specialty-based practice integration experience highly preferred

• PMI Certification preferred

• Strong relationship building and collaboration skills with proven impact driving cross-functional projects and outcomes

• Strong communication skills; proven ability to craft executive level messages with high impact

• Ability to operate effectively in a collaborative, shared leadership environment

• Willingness to travel, as needed