The Benefit Specialist will report to OneOncology’s Director, Benefits. This role is responsible for administration of various employees benefit plans such as health, dental, vision, life, HSA, FSA, transit, disability, 401(K), tuition assistance and leave of absence. The Benefit Specialist will be responsible for receiving, routing, resolving, and properly closing all HR benefit inquiries in an accurate and timely matter. The Benefits Specialist will work closely with our vendors, consultants, and benefits administration team.

This role is in-person at the OneOncology downtown Nashville office.

Responsibilities

• Manage day-to-day administration of assigned benefits programs, including quality checks of benefits and retirement information

• Research and responds to employees, HR Business Partners and/or any other support staff questions and/or escalations including data corrections, manual updates/urgent data updates, claims issues or plan questions

• Works with vendors on open cases, responds to requests and works closely with the vendor team to troubleshoot and help identify root cause when necessary

• Assists with new hire orientations to provide benefits and retirement overview

• Participates in annual open enrollment testing and presentations

• Prepares recommendations for eligibility appeals

• Coordinates with HR as needed to support leave of absence administration related to benefits

• Process requests for census data and reports

• Supports annual 401(k) testing and regulatory reporting

• Ensures compliance with federal and state regulations

• Works with entire benefits and HR teams to ensure plan policies and procedures are applied consistently and fairly

• Completion of other tasks, as assigned

Key Competencies

• Ability to work in a fast-paced and dynamic environment

• Flexibility to adapt to changes in the work environment or processes

• Strong verbal and written communication as well as organizational and time management skills

• Demonstrates excellent customer service, strong issue-resolution skills, teamwork and collaboration, and positive attitude

• Proficient computer skills (Microsoft products such as Excel, Word, PowerPoint and communications via Outlook and Slack)

• Strong knowledge of employee benefits administration including medical, dental, life, disability, 401(k) plans, FMLA, and COBRA

• Prior experience with Workday is a plus

Qualifications

• ​Bachelor’s degree, preferred

  3 years of experience in employee benefits or administration

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