HR Generalist

One to One Health is a rapidly growing, multi-state healthcare organization focused on delivering high-quality, patient-centered care. As we expand our clinical onsite, virtual, and corporate teams across the U.S., we are building thoughtful, compliant, and human-centered people practices that support our employees, leaders, and mission. We are looking for a fulltime Human Resource Generalist to support our people department. This role is an onsite opportunity located at our corporate headquarters in Chattanooga, TN.

Our mission at One to One Health is “Do good, Help others"! This extends to our clients, our patients, and our employees. One to One Health offers full-time employees medical, dental, and vision coverage effective day one of employment. Employees are eligible to contribute to the company 401k effective day one as well with a 5% match. Short term disability, long-term disability, and basic life are covered by the employer for all full-time staff members. PTO, holidays, gym stipend, TextCare services, and additional voluntary products are also included in One to One Health's very competitive benefit package.

The Role

The HR Generalist at One to One Health partners closely with first level supervisors and employees across the organization. This role acts as the day-to-day point of contact for basic employee relations, coaching supervisors through people challenges, policy questions, and helping the People department implement scalable HR practices that fit a growing healthcare organization.

Key Responsibilities

• Serve as people resource for assigned clinical and TextCare teams
• With guidance from Director of People, handle basic employee relations matters, including performance concerns, workplace conflicts, and policy violations.
• Partner with HR Leadership on complex or high-risk employee relations issues
• Identify and report patterns and trends in employee relations issues.
• Completes exit interviews
• Support performance improvement plans (PIPs), disciplinary actions, and basic separations in a consistent and compliant manner
• Act as a confidential and approachable resource for employees seeking guidance or raising concerns
• Partner with Director of People to improve engagement, retention, and manager effectiveness.
• Aide in ensuring compliance with federal, state, and local employment laws across a multi-state workforce
• Support healthcare-specific requirements such as licensure verification, background checks, and audit readiness as needed.
• Maintain accurate, confidential employee records
• Support people initiatives tied to new launches and organizational change
• Assists in managing HRIS.
• Serves as back up to HR Coordinator for payroll and onboarding.
• Serves as back up to Talent Acquisition Coordinator for candidate review and interview pipelines.
• Assists on special projects and research as requested by the Director of People.

Skills/ Knowledge

• Actively listens, demonstrates emotional intelligence, and communicates with clarity, sensitivity, professionalism, and respect across all levels of the organization.
• Works autonomously, prioritizes effectively, and makes sound decisions with minimal supervision.
• Approaches sensitive situations calmly and fairly, facilitating constructive dialogue and practical solutions.
• Handles confidential and sensitive information with professionalism and ethical judgment.
• Adaptability: Responds thoughtfully to changing priorities, organizational needs, and employee concerns.
• Communicates confidently in written and verbal formats, including difficult conversations.
• Able to navigate all applicable technology with ease.

Qualifications

• 3-5 years of progressive HR experience required
• A minimum of 2 years in a role that has an employee relations focus.
• Solid knowledge of multi-state employment laws and experience for a multi-state organization.
• Experience working in HR in a healthcare setting highly preferred with experience supporting a credentialed or clinical work force
• Independent starter who is comfort working in evolving and fast growth environments
• Comfort working in evolving, fast-growth environments