Position: Director of Pharmacy Systems

The Director of Pharmacy Systems works collaboratively with Monogram pharmacy leadership, and clinicians, as well as Monogram Information Technology and Analytics to deploy and monitor effective and efficient pharmacy tools and systems to maximize clinical and operational efficiency of staff and enhance reporting for Monogram’s medication therapy management (MTM) program which promotes patient-specific appropriate use of medications through collaboration with medical providers serving our patients. The Director may manage pharmacy staff and will work with Monogram clinical and operations departments, Monogram medical providers and regional leadership to promote and deliver appropriate drug therapy and improve patient health outcomes. The Director will ensure systems, data, and tools are available to staff to allow for efficient integration of evidence-based medication management and pharmacist and technician operational excellence into Monogram’s care model and assist regional Monogram leaders and field clinicians deploy and manage our MTM program consistent with Monogram procedures and operational and quality standards. This position will be located in Brentwood, TN or Tempe, AZ with some domestic travel.

Responsibilities

• Direct, monitor and refine pharmacy MTM systems, performance and data to improve patient care and operational results consistent with Monogram goals and client deliverables.
• Develop and deploy analytic tools that efficiently identify opportunities to improve drug use (adherence) and prescribe consistent with guideline-directed medical therapy.
• Analyze and review data produced by our clinical systems to identify trends and areas for improvement and to ensure systems are functioning properly.
• Establish initiatives to improve systems or integrate new systems to improve staff workflow.
• Lead, maximize and manage staff performance with data driven workflows.
• Work collaboratively with Sr Director of Pharmacy Quality to ensure Monogram MTM services meet individual patient, medical provider (Monogram and community), and client partner goals as well as Monogram’s goals for high quality, effective and efficient medication use and prescribing.
• Communicate and collaborate cross-functionally to deploy and monitor systems and reporting that foster improved patient medication outcomes by closing care gaps, decreasing unnecessary or harmful medication use and prescribing.
• Support strategic growth by deploying pharmacy MTM program systems and reporting that maximize clinical and operations efficiencies when delivering appropriate drug therapy and improving patient health outcomes.
• Research, recommend and deploy new technology and software to improve clinical efficiency.
• Promote effective system utilization with training, documentation, and ongoing oversight.
• Develop policies and procedures for system processes.

Position Requirements

• PharmD degree
• Current pharmacist license
• Minimum of six (6) years of experience (or equivalent) actively practicing as a pharmacist, preferably within a managed care, ambulatory care, or clinical practice environment which includes a minimum of four (4) years of people or product management experience
• Data-driven problem-solving and decision-making abilities.
• Communication and escalation skills across leadership levels.
• Ability to manage competing priorities independently while adapting to frequent change.
• PGY1 residency in ambulatory care, managed care, or related clinical field preferred
• BPS board certification in pharmacotherapy, geriatrics, ambulatory care, or related clinical field preferred
• MTM certificate training from APhA, Powerpak, or similar program is a plus

Benefits

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
• Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
• Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave
• Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts

About Monogram Health

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.