Position: Administrative Coordinator – Scheduling Specialist

Job Summary:

Monogram Health is seeking a market administration coordinator who will be responsible for managing the strategic scheduling needs for field teammates (APPs, RNs, and SWs). This individual will be accountable for utilizing internal tools to identify strategic scheduling opportunity, calling and scheduling patients, creating optimized calendars for field teammates, and ensuring we schedule high impact visits for patients who need it.

Roles and Responsibilities

• Manage field teammate calendars and identify high impact visits to schedule
• Call to schedule and reschedule patients when needed
• Meet daily targets for visits scheduled to ensure maximum utilization of field teammates
• Communicate and collaborate with Market Leadership to meet needs of the Market.
• Perform other duties as assigned.
• Uphold the mission and values of Monogram Health in all respects

Position Requirements:

• Experience in healthcare administration in a care management, managed care and/or or home health environment are preferred. Must have experience managing multiple calendars and schedules and enjoy calling and engaging with patients
• Microsoft Excel and Salesforce experience is preferred.
• BS/BA or equivalent experience
• Experience in the healthcare industry is desired.
• Proven accountability for performance outcomes and exceptional organization skills
• Ability to multi-task and manage a large volume of concurrent priorities.
• Excellent verbal, written, and visual communication skills, specifically for speaking with patients and scheduling

Benefits

• Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of poly chronic care.
• Comprehensive medical, dental, vision and life insurance
• Flexible paid leave and vacation policy
• 401(k) plan with matching contributions

About Monogram Health:

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.